Cookie Policy

The Podiatry Clinic
Address: 15 High Street, Harborne, B17 9NT
Effective from: [Insert Date]

1. Introduction

Our website (www.thepodiatryclinics.co.uk) uses cookies and similar technologies to provide you with the best possible browsing experience. This Cookie Policy explains what cookies are, which ones we use, why we use them, and how you can control your cookie settings.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help websites recognise your device, remember preferences, and improve performance.

Cookies can be:

• Session cookies – temporary and deleted when you close your browser.

• Persistent cookies – remain on your device until deleted or expired.

• First-party cookies – set by us (The Podiatry Clinic).

• Third-party cookies – set by other organisations (e.g. analytics providers).

3. Cookies We Use

a) Essential Cookies

These are necessary for the operation of our website and cannot be switched off. They include:

• Enabling booking forms and secure checkout.

• Maintaining security of your session.

b) Performance & Analytics Cookies

These allow us to measure and improve website performance, e.g.:

• Google Analytics – understanding visitor behaviour (pages visited, time on site, referral source).

• Helps us improve usability and content.

c) Functional Cookies

These remember your preferences, such as language settings or location, so the website works more smoothly.

d) Marketing & Communication Cookies

These may be used to deliver relevant adverts or messages if you interact with our services:

• Email or SMS reminder integrations.

• Tracking the success of campaigns sent via Peptalkr, Heidi, or other communication tools.

4. Third-Party Cookies

We may use third-party service providers who place cookies on our site, including:

• Google Analytics – for performance monitoring.

• Booking & communication platforms (e.g. BookedSolid, Peptalkr, Heidi) which may track usage to ensure bookings and reminders are delivered correctly.

These providers act as Data Processors under agreements with us and cannot use your data for their own purposes.

5. Managing Cookies

On your first visit, you will be asked to set your cookie preferences. You can change your preferences at any time by adjusting your browser settings:

• Google Chrome: Settings → Privacy & Security → Cookies and site data

• Safari: Preferences → Privacy → Manage Website Data

• Firefox: Options → Privacy & Security → Cookies and Site Data

• Edge: Settings → Site permissions → Cookies and site data

Please note: blocking essential cookies may affect the functionality of our site, including appointment booking.

6. Changes to This Policy

We may update this Cookie Policy periodically. Any updates will be posted on our website with the date of revision.

7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies:

The Podiatry Clinic
15 High Street
Harborne
Birmingham
B17 9NT

• Email: hello@thepodiatryclinics.co.uk

• Phone: 0121 285 5656